Question 1

What does a referral cost our firm?

Accepted Answer

Nothing. Injury Network Chicago is compensated through the provider network's operations, not by referring firms. There is no fee, subscription, or volume commitment.

Question 2

How fast is placement after we refer?

Accepted Answer

A coordinator confirms intake within 30 minutes and books a confirmed appointment with a credentialed provider the same business day — standard SLA is a confirmed appointment within 4 business hours of referral.

Question 3

Which providers will our client actually see?

Accepted Answer

Licensed chiropractors, physical therapists, and pain management physicians with documented personal injury caseloads, clean state licensing, and lien-basis billing — matched to the client's home or work location.

Question 4

How is the lien paperwork handled?

Accepted Answer

We supply the lien documents at intake, receive and acknowledge your letter of protection when you issue one, confirm the arrangement with the treating provider, and deliver the signed instruments with the closing records packet.

Question 5

What updates does our office get during treatment?

Accepted Answer

Treatment status updates on a regular cadence — placement confirmation, treatment plan summary, progress milestones, and a closure notice when the patient completes care. Interim records are available on request.

Question 6

How fast do records arrive when treatment ends?

Accepted Answer

The complete packet — initial narrative, visit notes, imaging reports, itemized billing ledger, and signed lien documents — is delivered within 48 hours of treatment closure.

Question 7

Do you handle Spanish-speaking clients?

Accepted Answer

Yes — coordination is fully bilingual from the first call through the final records, and the network includes Spanish-speaking providers and staff.

Question 8

Can you take workers' compensation referrals?

Accepted Answer

Yes — network providers document work injuries to workers' compensation standards, and the same coordination, update cadence, and 48-hour records timeline apply.

Question 9

What if our client has no attorney yet when they call you?

Accepted Answer

Injured people do reach us directly. When a caller wants legal representation, we can connect them with independent personal injury attorneys — and firms in our referral relationships are the ones those introductions go to.

Question 10

How do we send the first referral?

Accepted Answer

Call (312) 451-0101, email intake@injurynetworkchicago.com, or use the encrypted referral form. One page of client information is all a coordinator needs to open the file.

Referring Attorney FAQ: Everything Firms Ask Before the First Referral

Questions firms ask before the first referral

First referral takes five minutes.